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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Bennett

Michelle Bennett

April 15, 2026

5  out of  5
rating by Michelle Bennett
"Paige spent days helping me get the coverage I needed and make a seamless move to State Farm. She was great at answering my many questions, plus a human actually answers the phone when you call!"
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Janelle Jones

April 11, 2026

5  out of  5
rating by Janelle Jones
"Katie Riley Agency is the best! Megan Schaffer may be new to the insurance arena, but she is very attentive, professional and pays attention to detail. If you need insurance arena, give her a call, you won’t be disappointed!"
We responded:
"Thank you, Janelle! I'm glad to hear about your positive experience with our team. Your satisfaction is important to us. If you need anything else, feel free to reach out!"
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Maggie Moore

April 7, 2026

5  out of  5
rating by Maggie Moore
"Megan was so kind and amazing over the phone answering every question I had in a professional and timely manner!"
We responded:
"Thank you for your review, Maggie! I'm happy to hear that Megan provided you with such helpful and professional service. Our team is dedicated to making sure all your questions are answered promptly. If there's anything else we can assist you with, feel free to reach out!"
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Jakayla Whitfield

April 3, 2026

5  out of  5
rating by Jakayla Whitfield
"Everyone here is amazing especially Jami! She has helped me with multiple policies including car, jewelry, and life insurance. They are also very swift with handling anything towards your policies. I have been with them for a few years and customer service is always a 10/10, and I have recommended them to several of friends/family!!!!!"
We responded:
"Thank you so much, Jakayla! I'm happy to hear that Jami and the team have been able to assist you with your various policies. It's wonderful to know that our customer service has consistently met your expectations over the years. We truly appreciate your recommendations to friends and family. If you ever need anything else, just let us know!"
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Odette Wright

April 1, 2026

5  out of  5
rating by Odette Wright
"Jami was very helpful, friendly and assisted us immediately."
We responded:
"Thank you, Odette! I'm happy to hear that Jami was able to assist you promptly and with a friendly attitude. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Brandon Hall

Brandon Hall

April 1, 2026

5  out of  5
rating by Brandon Hall
"Jami is always helpful and kind. She answers all my questions and is very knowledgeable."
We responded:
"Thank you, Brandon! I'm happy to hear that Jami has been helpful and kind, providing knowledgeable answers to your questions. Our team is dedicated to offering excellent service. Let us know if there's anything else we can assist you with!"
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NARD KIDD

March 31, 2026

5  out of  5
rating by NARD KIDD
"I absolutely love Ms Jamie she's helped with all my claims and made sure to help through all processes"
We responded:
"Thank you, Nard Kidd! I'm so happy to hear that Jami has been able to assist you with your claims and guide you through the processes. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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Michael Appler

March 30, 2026

5  out of  5
rating by Michael Appler
"She was amazing at making all of our choices simple and understanding as possible! She'll always be the first person I call with State Farm!"
We responded:
"Thank you, Michael! I'm happy to know that your experience was so positive and that everything was made clear and simple for you. It's wonderful to be your first choice with State Farm. If you ever need anything else, feel free to reach out!"
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Michelle Appler

March 30, 2026

5  out of  5
rating by Michelle Appler
"Jami at State Farm is amazing! She helped us bundle and save so much money and was incredibly helpful throughout the whole process. We really appreciate everything you do and will be State Farm clients for life!"
We responded:
"Thank you, Michelle! I'm so happy to hear that Jami was able to assist you with bundling and saving money. Your appreciation means a lot to us, and we're grateful to have you as part of our State Farm family. If you ever need anything else, just let us know!"
Profile photo of Cynthia W. Dinish

Cynthia W. Dinish

March 27, 2026

5  out of  5
rating by Cynthia W. Dinish
"These ladies are wonderful and have helped my and my family out greatly. Such a great team."
We responded:
"Thank you, Cynthia! I'm so happy to hear that our team has been able to support you and your family. We appreciate your kind words and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
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Pamela Fey

March 26, 2026

5  out of  5
rating by Pamela Fey
"Paige helped me understand life insurance so much better than before and got us quotes. Definitely recommend her for all your insurance needs!"
We responded:
"Thank you for your review, Pamela! I'm happy to hear that Paige was able to clarify insurance for you and provide quotes. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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nancye sumrall

March 26, 2026

5  out of  5
rating by nancye sumrall
"Paige was instrumental in helping us with homeowners. So very professional and dependable . 5 stars!"
We responded:
"Thank you, Nancye! I'm happy to hear that Paige was so helpful with your insurance needs. We appreciate your kind words about her professionalism and dependability. If there's anything else we can assist you with, just let us know!"
Profile photo of Joan Ives

Joan Ives

March 25, 2026

5  out of  5
rating by Joan Ives
"Paige Parden has been my agent for five years. She was able to give me great rates on my house and car insurance. When I need her, she’s like a good neighbor, she is there."
We responded:
"Thank you, Joan! I'm so happy to hear about your positive experience with Paige over the years. It's wonderful to know she has been able to provide you with great rates and reliable service. If there's anything else we can assist you with, feel free to reach out anytime!"
Profile photo of Linda Nguyen

Linda Nguyen

March 25, 2026

5  out of  5
rating by Linda Nguyen
"Very helpful.i love my girl her name Paige Parden"
We responded:
"Thank you, Linda! I'm happy to hear that Paige was so helpful. We're grateful to have her on our team, and it's wonderful to know she made a positive impact on your experience. If you need anything else, feel free to reach out!"
Profile photo of Octaviana Icaza Gurdian

Octaviana Icaza Gurdian

March 25, 2026

5  out of  5
rating by Octaviana Icaza Gurdian
"Katie agency handles my car insurance and rental insurance, she and her team are really helpful and always getting the best for you, very honest and responsable"
We responded:
"Thank you, Octaviana, for your wonderful feedback! I'm happy to know that you find our team helpful and honest. We’re committed to providing the best service for your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Kimberly Ballard

Kimberly Ballard

March 24, 2026

5  out of  5
rating by Kimberly Ballard
"Excellent service and follow up and fantastic price."
We responded:
"Thank you, Kimberly! I'm happy to know you appreciated the service and follow-up, as well as the pricing. Our office is committed to providing exceptional experiences. Let us know if there's anything else we can assist you with!"
Profile photo of Chuck Riley

Chuck Riley

March 23, 2026

5  out of  5
rating by Chuck Riley
"Katie Riley State Farm Agency had provided us with incredible customer service. Katie and her team work recently to reduce Auto coverage cost as we transition from and old car to a new SUV. They reviewed several options and suggested coverage that meet our needs and reduced costs at same time. Thanks Katie for all you do for us!"
We responded:
"Thank you, Chuck! I'm glad we could assist with your transition and find coverage that suits your needs and budget. Your satisfaction is our priority, and we're here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of polly sylvester

polly sylvester

March 20, 2026

5  out of  5
rating by polly sylvester
"Working with Jami has been a wonderful experience, she's a great agent and very helpful with all your needs. Thank you for all you do. Keep up the good work."
We responded:
"Thank you, Polly! I'm happy to hear that Jami has been so helpful and provided a wonderful experience for you. We appreciate your kind words and your support. If there's anything else we can assist you with, just let us know!"
Profile photo of Gardner Family

Gardner Family

March 14, 2026

5  out of  5
rating by Gardner Family
"I had a fantastic experience working with Megan Schaffer a State Farm agent. From the very beginning, she was professional, knowledgeable, and genuinely focused on helping me find the best coverage for my needs. She took the time to explain all of my options clearly and answered every question I had with patience and honesty. What really stood out was the level of customer service. Anytime I needed assistance or had a question she responded quickly and made the process simple and stress-free. It’s reassuring to know I have an agent who truly cares about their clients and goes above and beyond to help. I highly recommend this State Farm office to anyone looking for reliable insurance and outstanding service. Five stars all the way!"
We responded:
"Thank you, Gardner Family, for sharing your wonderful experience! I'm delighted to hear that Megan provided such exceptional service and made the process easy and stress-free for you. We truly appreciate your recommendation and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Mary Morris

Mary Morris

March 13, 2026

5  out of  5
rating by Mary Morris
"Paige is always very friendly and professional. She is quick to answer any questions and address any concerns I may have. I would highly recommend Katie Riley State Farm for any and all of your insurance needs."
We responded:
"Mary, thank you so much! I have such a valuable team that I am so grateful for. They go above & beyond to meet each customer's need."
Profile photo of Brian Schaffer

Brian Schaffer

March 13, 2026

5  out of  5
rating by Brian Schaffer
"Great rates!! Switched from Alfa to State Farm! Great experience with the help of Jami and Megan!!"
We responded:
"Thank you, Brian! I'm happy to hear you had a great experience with Jami and Megan. It's wonderful to know you're satisfied with the rates and your switch to State Farm. If you need anything else, feel free to reach out!"
Profile photo of Caden Schaffer

Caden Schaffer

March 13, 2026

5  out of  5
rating by Caden Schaffer
"Got auto insurance with them!!"
We responded:
"Thank you, Caden! I'm happy you chose us for your insurance needs. If you have any questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Michelle Welch

Michelle Welch

March 12, 2026

5  out of  5
rating by Michelle Welch
"Paige has handled all my insurance needs for the last several years. She is the absolute best at what she does!! I have recommended over many times and will continue to do so. I just want to send a Thank you to her for many years of exceptional service!"
We responded:
"Thank you, Michelle! I'm so happy to hear about your positive experiences with Paige. She truly excels in providing exceptional service, and your recommendations mean a lot to us. Your support is greatly appreciated! Let us know if there's anything else we can do for you."
Profile photo of MAUREEN SAVELL

MAUREEN SAVELL

March 12, 2026

5  out of  5
rating by MAUREEN SAVELL
"Paige is such an amazing person and great help"
We responded:
"Thank you for your feedback, Maureen! I'm happy to hear that Paige was able to assist you so well. Our team is dedicated to providing excellent service, and your kind words mean a lot to us. Let us know if there's anything else we can do for you!"
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Haleigh Henderson

March 11, 2026

5  out of  5
rating by Haleigh Henderson
"I have always heard nothing but great things about Katie Riley State Farm agency! Megan has been absolutely amazing to work with. She is so patient, and explains everything so well! Would absolutely recommend her for your insurance needs."
We responded:
"Thank you, Haleigh! I'm happy to hear that Megan has been so helpful and patient in explaining everything. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"