State Farm® Insurance Agent Katie Riley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joan Ives
March 25, 2026
5
out of
5
rating by Joan Ives
"Paige Parden has been my agent for five years. She was able to give me great rates on my house and car insurance. When I need her, she’s like a good neighbor, she is there."
Linda Nguyen
March 25, 2026
5
out of
5
rating by Linda Nguyen
"Very helpful.i love my girl her name Paige Parden"
Octaviana Icaza Gurdian
March 25, 2026
5
out of
5
rating by Octaviana Icaza Gurdian
"Katie agency handles my car insurance and rental insurance, she and her team are really helpful and always getting the best for you, very honest and responsable"
We responded:
"Thank you, Octaviana, for your wonderful feedback! I'm happy to know that you find our team helpful and honest. We’re committed to providing the best service for your insurance needs. Let us know if there's anything else we can assist you with!"
Kimberly Ballard
March 24, 2026
5
out of
5
rating by Kimberly Ballard
"Excellent service and follow up and fantastic price."
We responded:
"Thank you, Kimberly! I'm happy to know you appreciated the service and follow-up, as well as the pricing. Our office is committed to providing exceptional experiences. Let us know if there's anything else we can assist you with!"
Chuck Riley
March 23, 2026
5
out of
5
rating by Chuck Riley
"Katie Riley State Farm Agency had provided us with incredible customer service. Katie and her team work recently to reduce Auto coverage cost as we transition from and old car to a new SUV. They reviewed several options and suggested coverage that meet our needs and reduced costs at same time. Thanks Katie for all you do for us!"
We responded:
"What an amazing review! We are always happy to help and hope you enjoy that beautiful new car!"
polly sylvester
March 20, 2026
5
out of
5
rating by polly sylvester
"Working with Jami has been a wonderful experience, she's a great agent and very helpful with all your needs. Thank you for all you do. Keep up the good work."
We responded:
"Thank you, Polly! I'm happy to hear that Jami has been so helpful and provided a wonderful experience for you. We appreciate your kind words and your support. If there's anything else we can assist you with, just let us know!"
Gardner Family
March 14, 2026
5
out of
5
rating by Gardner Family
"I had a fantastic experience working with Megan Schaffer a State Farm agent. From the very beginning, she was professional, knowledgeable, and genuinely focused on helping me find the best coverage for my needs. She took the time to explain all of my options clearly and answered every question I had with patience and honesty. What really stood out was the level of customer service. Anytime I needed assistance or had a question she responded quickly and made the process simple and stress-free. It’s reassuring to know I have an agent who truly cares about their clients and goes above and beyond to help. I highly recommend this State Farm office to anyone looking for reliable insurance and outstanding service. Five stars all the way!"
We responded:
"Thank you, Gardner Family, for sharing your wonderful experience! I'm delighted to hear that Megan provided such exceptional service and made the process easy and stress-free for you. We truly appreciate your recommendation and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
Mary Morris
March 13, 2026
5
out of
5
rating by Mary Morris
"Paige is always very friendly and professional. She is quick to answer any questions and address any concerns I may have. I would highly recommend Katie Riley State Farm for any and all of your insurance needs."
We responded:
"Mary, thank you so much! I have such a valuable team that I am so grateful for. They go above & beyond to meet each customer's need."
Brian Schaffer
March 13, 2026
5
out of
5
rating by Brian Schaffer
"Great rates!! Switched from Alfa to State Farm! Great experience with the help of Jami and Megan!!"
We responded:
"Thank you, Brian! I'm happy to hear you had a great experience with Jami and Megan. It's wonderful to know you're satisfied with the rates and your switch to State Farm. If you need anything else, feel free to reach out!"
Caden Schaffer
March 13, 2026
5
out of
5
rating by Caden Schaffer
"Got auto insurance with them!!"
We responded:
"Thank you, Caden! I'm happy you chose us for your insurance needs. If you have any questions or need further assistance, feel free to reach out. We’re here to help!"
Michelle Welch
March 12, 2026
5
out of
5
rating by Michelle Welch
"Paige has handled all my insurance needs for the last several years. She is the absolute best at what she does!! I have recommended over many times and will continue to do so. I just want to send a Thank you to her for many years of exceptional service!"
We responded:
"Thank you, Michelle! I'm so happy to hear about your positive experiences with Paige. She truly excels in providing exceptional service, and your recommendations mean a lot to us. Your support is greatly appreciated! Let us know if there's anything else we can do for you."
MAUREEN SAVELL
March 12, 2026
5
out of
5
rating by MAUREEN SAVELL
"Paige is such an amazing person and great help"
We responded:
"Thank you for your feedback, Maureen! I'm happy to hear that Paige was able to assist you so well. Our team is dedicated to providing excellent service, and your kind words mean a lot to us. Let us know if there's anything else we can do for you!"
Haleigh Henderson
March 11, 2026
5
out of
5
rating by Haleigh Henderson
"I have always heard nothing but great things about Katie Riley State Farm agency! Megan has been absolutely amazing to work with. She is so patient, and explains everything so well! Would absolutely recommend her for your insurance needs."
We responded:
"Thank you, Haleigh! I'm happy to hear that Megan has been so helpful and patient in explaining everything. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Will Thomas
March 8, 2026
5
out of
5
rating by Will Thomas
"Great customer service!!"
We responded:
"Thank you, Will! I'm happy you appreciated the customer service. If you ever need anything else, feel free to reach out!"
Watson Kennedy
March 4, 2026
5
out of
5
rating by Watson Kennedy
"Paige helps us with all our insurance needs. Super helpful and responsive!"
We responded:
"Watson, thank you for your feedback! I'm happy to hear that Paige has been super helpful and responsive with your insurance needs. We’re always here to assist you with anything else you might need!"
Dylan hill
March 3, 2026
5
out of
5
rating by Dylan hill
"Jami was a huge help and very friendly! Efficiently got my car insurance policy changed and a great rate!"
We responded:
"Thank you, Dylan! I'm delighted to hear that Jami was able to assist you efficiently and provide a friendly experience. It's wonderful to know you received a great rate on your insurance policy. If you have any more questions or need further assistance, feel free to reach out!"
Angie Jones
February 28, 2026
5
out of
5
rating by Angie Jones
"Everyone at Katie Riley Agency is polite, professional and respectful. We had the pleasure of working with Jami and she made the entire process simple and stress free. I highly recommend them to anyone looking for reliable insurance and excellent customer service."
We responded:
"Angie, thank you for your wonderful feedback! I'm happy to hear that Jami and our team made your experience simple and stress-free. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
William Echols
February 28, 2026
5
out of
5
rating by William Echols
"Great agency! Paige is the best salesperson in the state. Always stays in touch with payments and policy changes."
We responded:
"Thank you, William! I'm happy to hear that you had a positive experience with our office. Paige is indeed a valuable part of our team, and I'm glad she has been able to assist you effectively. If there's anything else you need, feel free to reach out!"
Val C
February 27, 2026
5
out of
5
rating by Val C
"I used Jami to sign up for auto. She was extremely polite, helpful and cared about my needs. She also explained many other services they had and always kept me up to date. When I had troubles figuring something out she is always there to give a helping hand and guidance."
We responded:
"Thank you, Val! I'm happy to hear that Jami was able to assist you with your sign-up and provide the support you needed. Our team is dedicated to offering helpful and caring service, and it's great to know Jami delivered on that promise. If you have any more questions or need further assistance, feel free to reach out anytime!"
Janet Davie
February 27, 2026
5
out of
5
rating by Janet Davie
"Wonderful experience working with Jami Hall. Very professional and a pleasure to be around."
We responded:
"Thank you for your review, Janet! I'm glad to hear that Jami provided you with such a professional and enjoyable experience. We appreciate your feedback and are here if you need anything else!"
VICKY ARMSTRONG
February 26, 2026
5
out of
5
rating by VICKY ARMSTRONG
"Paige is always super helpful with whatever concerns I present. I recently changed insurance from GA to AL and it went very very smooth."
We responded:
"Thank you, Vicky! I'm happy to hear that Paige was able to assist you with your insurance transition from GA to AL so smoothly. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Brianna Williams
February 26, 2026
5
out of
5
rating by Brianna Williams
"Jami was extremely helpful and kind, she made everything super easy to understand and helpful get me the best policies for my situation!"
We responded:
"Brianna, thank you for your wonderful feedback! I'm happy to hear that Jami was able to assist you effectively and make the process easy. Our team is dedicated to providing the best service possible. If you have any more questions or need further assistance, feel free to reach out!"
Landon Elliott
February 26, 2026
5
out of
5
rating by Landon Elliott
"Excellent Service"
We responded:
"Thank you, Landon! I'm happy to know you received excellent service. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Meghan Echols
February 26, 2026
5
out of
5
rating by Meghan Echols
"Paige was so helpful in getting me my life insurance policy. It was super quick and easy. She was also only a phone call away when I had questions!"
We responded:
"Thank you, Meghan! I'm happy to hear that Paige made your insurance process quick and easy. It's great to know she was readily available to answer your questions. If there's anything else you need, just let us know!"
Mary Barfield
February 26, 2026
5
out of
5
rating by Mary Barfield
"Paige is AMAZING and highly recommended!!! My family has trusted Paige to handle their insurance throughout the years and has followed her during her career. Reach out to her for all of your insurance needs (:"
We responded:
"Mary, thank you for your fantastic feedback! I'm delighted to hear that Paige has been such a valuable resource for your family over the years. We appreciate your trust and recommendation. If there's anything else we can assist you with, just let us know!"