State Farm® Insurance Agent Katie Riley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Samantha Jackson
February 12, 2026
"I've been insured with Katie Riley's State Farm office for a while now. Jami was the agent who signed me up. Jami, Morgan and the other agents have always been courteous and polite. Jami has help to insure my husband's, daughter's and my vehicles along with renters insurance. They have always been willing to answer any questions or concerns I have. Jami also keeps me updated on any changes with my policy and looks for the most affordable rates that help meets our needs."
"Thank you, Samantha, for your wonderful feedback! I'm so happy to hear that Jami, Morgan, and the team have been courteous and attentive to your needs. It's great to know that Jami has been proactive in keeping you informed and finding the best rates for your family. We're always here to assist with any questions or concerns you may have. Thanks for choosing us!"
Nathaniel Hammac
February 9, 2026
"Katie is the best agent! She responds to any questions fast. She has taken care of my wife and I with no stress on us! I highly recommend Katie as your state farm agent!!!"
"Hey, Nathaniel! Thank you for taking the time to share this and for trusting me to help you and your wife. I really appreciate you reaching out with questions and I’m happy I could be responsive and make the process feel easy to manage. It means a lot to know you had a good experience with quotes, claims, and getting in touch with our office."
Mary Sayer
February 4, 2026
"Excellent and friendly service."
"Mary, thank you for your feedback! I'm happy you experienced excellent and friendly service with us. We're here to assist with any insurance needs you may have. Feel free to reach out anytime!"
emma lawrence
February 3, 2026
"Amazing customer service!!! So helpful!"
"Hey, Emma! Thanks for taking a moment to share this. We’re really happy to hear our team was helpful and provided great customer service during your experience."
Brandon Schaffer
February 3, 2026
"Great customer service!"
"Brandon, thank you for the great review!"
Deanna Taylor
February 3, 2026
"Paige is the best! Very knowledgeable and cares about her customers."
"Deanna, thank you for sharing your thoughts! I'm glad Paige delivered knowledgeable and caring service. Our team is committed to making sure our customers feel valued and supported. Thanks again."
Todd Echols
February 3, 2026
"Great service and very easy process buying life insurance. Paige was great to work with."
"Thank you, Todd! I'm happy to hear that you found the process of buying life insurance easy and that Paige provided great service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Janie Ellis
February 3, 2026
"Megan is hands down the best! She’s professional, patient, and truly cares about her clients. She made the entire process smooth and stress-free. 10/10 recommend!"
"Hey, Janie! Thanks for taking the time to let us know about your experience with Megan. She’s professional, patient, and really takes the time to listen, and we’re happy to hear she helped make the process easy and comfortable for you from start to finish."
NIKKINICKINICKY
February 2, 2026
"Jami Hall is the best insurance agent I have ever worked with! Jami u are the reason I love State Farm! Any questions or concerns Jami has always made every process easy and convenient! Jami u are the best! Thank you 🙏"
Katherine Chen
January 28, 2026
"Been with this State Farm team for almost 5 years now, and they’ve helped me a lot throughout the years. Recently, Paige helped me set up my renter’s insurance after my poor attempt at trying to do it myself over the app, and she even helped cancel my incorrect submission. The process was by far the easiest I had to go through, which is extremely helpful especially after a really stressful move where everything seemed to be going wrong. I’ve only ever had a great experience with this team! Highly recommend!"
"Thank you for your kind words and loyalty over the years! We’re glad Paige could make the renter’s insurance process easy for you. We appreciate your recommendation and look forward to continuing to support you!"
acstripes13
January 15, 2026
"Katie Riley - State Farm Insurance Agent has been a wonderful insurance agency. Jami Hall helped me greatly with several processes of switching agencies when I moved into Alabama. It was smooth and effortless thanks to her and the Katie Riley agency!"
"Yay!!! Welcome to the area! We are so glad you chose our agency, and are so happy you are our customer!"
Sierra Washington
January 15, 2026
"Over and beyond exceptional great team. Always there whenever I need them. Any questions I have, any concerns I have they definitely have an answer. I will always give them a 10/10. They are more like family to me. Love you all 😘😘😘❤️❤️❤️……..Family take care of family and that’s what they have done for me."
"You are amazing!!!! You are our family too, Sierra! Love you!"
cratin gautreaux
January 14, 2026
"Ms Paige was speedy with my quote and very helpful with all of my questions, which of course with insurance I had a lot of questions, somehow she had all of the answers 😁. I will definitely recommend the Katie Riley agency to my friends and family."
"Paige is the insurance guru! She is so great at explaining insurance to customers. We appreciate the review, and love the referrals - thank you so much!"
Cyndi Curry
January 14, 2026
"Mrs. Jami Hall was a very friendly and kind sales associate. She helped find the correct life insurance for myself, renter’s insurance for our home and helped us get switched over to State Farm with our car insurance. Very pleasant experience."
"Cyndi, thank you so much for trusting our agency to help with your life insurance, renters insurance, and auto insurance. We are so thankful for your kind review!"
Emily Schaffer
January 13, 2026
"Great customer service!"
"Thank you, Emily!!! We pride ourselves on customer service. "
Del Adams
January 13, 2026
"Katie has been an excellent insurance agent to work with. She helped me set up both car and life insurance and made the whole process simple and easy to understand. She’s knowledgeable, responsive, and genuinely looks out for her clients. I highly recommend Katie to anyone for reliable insurance coverage. You rock, Katie!"
"Such a nice review! Thank you!!! We appreciate our customers so much"
Cason Hare
January 13, 2026
"Jami Hall is a great agent. She answers all my questions and is very professional."
"Jami is wonderful! Thank you for the review, Cason! We are thankful to be your insurance agency of choice."
Blue eyed Girl
January 13, 2026
"Jami Hall has been absolutely great at helping me get great affordable coverage not only with my life insurance policy but also with the recent trade in of vehicles! She helped make sure I could drive off the lot with my new dependable car without the headache!"
"AWESOME!!! So glad Jami could assist you with your life insurance needs and the trade out of your vehicle. Congrats on your new ride!"
Mia Lodovico
January 12, 2026
"Great service & genuine care!"
"Aww, thank you Mia! We appreciate the sweet review. "
Deanna Ferguson
January 12, 2026
"I have had nothing but the best service at Katie Riley’s office. Everyone there is so amazing and willing to go the extra mile. Jami Hall is the person I generally talk to for my insurance questions. If you are in need of insurance, give them a call. There are other wonderful ladies in the office too. But, Jami handles my insurance needs."
"Such a kind review, Deanna! Thank you so much! Jami is so kind, patient, and informative. "
Erin
January 12, 2026
"I called to add my teenage son to my policy and spoke with Megan. She was very knowledgeable and explained the changes to my policy and how it would affect my upcoming monthly billing. Highly recommend!"
"Thank you for the review, Erin! Megan is wonderful!"
Bonnie Blackburn
January 10, 2026
"The absolute best!! Switched from progressive and Paige made sure I had the most affordable rate and made the entire process a breeze! 10/10 recommend"
"Thank you Bonnie!!! We are so happy to be your insurance agency - Paige is amazing!"
Reese Tate
January 9, 2026
"The girls at Katie Riley State Farm are always so helpful! Paige was able to help me out so much with my life insurance policy. The entire office personnel is kind, thoughtful, and so very helpful! Highly recommend!!"
"We are so appreciative of the kind review! Thank you for allowing our agency to handle your insurance needs, life insurance is so important! "
Dana Mixon
January 8, 2026
"Great insurance agency! I have been using them for a few years now. Paige Echols is AMAZING and our go to girl! She knows her insurance & can always answer any questions my husband or I have. She has helped us so much this past year with getting several things insured. Paige is exceptional with quoting the best price & getting things done as quick as possible. I can always count on Paige to help me with anything I need at Katie Riley Agency!"
"Thank you, Dana! We think Paige is amazing too - she is super intelligent, and with her many years working in insurance, she is a huge asset to our agency. We appreciate your business and are so happy to help you with all of your insurance needs."
Nicole McGallagher
January 8, 2026
"I highly recommend this agency. Paige is very helpful and kind."
"We agree, Nicole! Thank you for the review :)"